Accessibility

The National Motor Museum Trust is committed to providing access to the full range of its collections, and the best possible access to its environment.

Visitor with staff member at Admissions desk

The National Motor Museum at Beaulieu is committed to making its services accessible for all. Our staff are trained in disability awareness to the latest standards set by the local Tourist Authority and are here to ensure you enjoy your visit.

We firmly believe, however, that targeted improvements in the right areas can make all the difference and we are working with our visitors and local access groups to identify where the improvements are most needed.

We have employed an Access Auditor to conduct regular audits of the Beaulieu site and have formulated an access plan for improvement of facilities in the next few years.

We currently provide the following facilities:

Designated accessible parking area close to the main visitor entrance.

Accessible lavatories within the Collections Centre and at several locations within the site.

Ramped access to the Collections Centre, where there is a lift to all floors.

The Enquiry Service and Reading Room are conveniently located on the entry level floor of this building.

We continue to make improvements all the time and the majority of the Beaulieu site is accessible to all visitors. The nature of some of the attractions, in particular the listed buildings, require historical integrity to be maintained and so large scale alterations are often not possible.

There is full access to all levels of the National Motor Museum building.

Ramped access to raised doorways at the Brabazon Restaurant and Secret Army Exhibition.

Induction loops at key reception points.

Provision of literature in alternative formats. Inclusion of an accessibility guide in map form within the main 'How to see Beaulieu' leaflet given to all visitors.

Visual image guides to first floor areas of the National Motor Museum, Palace House and Beaulieu Abbey.

Handrails to steps in Palace House.

Free use of powered wheelchairs and manual wheelchairs. Please book in advance by calling 01590 614646. Generally level tarmac paths.

We welcome comments on our services, so please ask for our accessibility questionnaire during your visit.

The National Motor Museum Trust website has been built with findability, accessibility and usability in mind, so we hope you can find, access and use the information you need.

 

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